The Freephone 24 Hour National Domestic Violence Helpline, run in partnership between Women's Aid and Refuge, is a national service for women experiencing domestic violence, their family, friends, colleagues and others calling on their behalf.
The helpline can give support, help and information over the telephone, wherever the caller might be in the country. The helpline is staffed 24 hours a day by fully trained female helpline support workers and volunteers. All calls are completely confidential. Translation facilities for callers whose first language is not English, and a service for callers who are deaf or hard of hearing are available.
Calls to the helpline from BT landlines do not show on phone bills.If you have another service provider you will need to check with their customer services team. Calls are free from landlines and public phones but not from mobiles.