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Progress Team

The Progress Team employs experienced careers advisers, known as progress advisers, with qualifications in Advice and Guidance to a minimum of NVQ Level 4.  The service works with young people who are not currently in education, employment or training after completing statutory schooling as well as young people who may need additional support to stay on track after leaving New River College (the borough’s pupil referral unit) or its alternative provision. 

All of the information, advice and guidance that team members provide is completely independent and impartial.  The aim is always to start where the young person is and work with them to meet their goals in education, employment or training.  Most of the work is individual so young people can freely discuss their aspirations and any concerns they have.  Confidentiality is important and unless the progress adviser has concerns about the safety of a young person, no information about what is discussed will be shared unless the young person agrees.

The Progress Team provides help with a range of issues affecting young people, including career choices, college courses, job searches and leisure activities. The team can also connect young people with agencies that can help with other issues, such as benefits, health and housing.

Using a client centred approach the advisers provide one to one guidance and on-going support to engage young people assisting them to access education, employment and training opportunities.

We offer interview techniques, CV writing and can refer to English and Maths.

Weekly drop-in sessions

The best way to access the service is to come along to one of four weekly drop-in sessions which take place at Lift Youth Hub, Platform Youth Hub and the Rose Bowl Youth Club. There is no need for an appointment and the service is completely free.

  • Platform - Tuesdays from 9.30-5pm

    Hornsey Road Baths, 2 Tiltman Place, N7 7EE

  • Lift - Wednesdays and Fridays from 9.30-5pm

    45 White Lion Street, N1 9PW

  • Rose Bowl - Tuesdays from 9.30-3.30pm

    St Paul's Park, Ramsey Walk, N1 2PT

Who to contact

020 7527 7031


2nd Floor, 222 Upper Street
N1 1XR
Additional address
Platform 260 Hornsey Road London
N7 7QT
Additional address
Lift 43-45 White Lion Street Islington London
N1 9PW
Additional address
Rose Bowl St Paul's Park Ramsey Walk
N1 2PT

Time / date Details

Opening times/date
Platform: Tuesday, 9.30am to 5pm; Lift: Wednesday and Friday, 9.30am to 5pm; Rose Bowl: Tuesday, 9.30am to 3.30pm

Other Details

Cost Details
Free of charge
Who is this service for?
For young people between the ages of 13-19, and up to 25 for those with learning difficulties and/or disabilities
Can I refer myself?
How to refer or apply

Young People refer themselves directly to a Personal Adviser by dropping in at one of the access points at Lift, Platform or Rose Bowl at the times indicated.

Additional Languages
We use the Language Line telephone interpreting service.
Record updated: 13/03/2020