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Yellow Card Scheme

The Yellow Card Scheme is vital in helping the MHRA monitor the safety of all healthcare products in the UK to ensure they are acceptably safe for patients and those that use them. Reports can be made for all medicines including vaccines, blood factors and immunoglobulins, herbal medicines and homeopathic remedies, and all medical devices available on the UK market. From the 20th of May 2016, the MHRA is also collecting reports of safety concerns associated with e-cigarette products through the Yellow Card Scheme.

The Scheme collects information on suspected problems or incidents involving

  1. side effects (also known as adverse drug reactions or ADRs)
  2. medical device adverse incidents
  3. defective medicines (those that are not of an acceptable quality)
  4. counterfeit or fake medicines or medical devices
  5. safety concerns for e-cigarettes or their refill containers (e-liquids)

It is important for people to report problems experienced with medicines or medical devices as these are used to identify issues which might not have been previously known about. The MHRA will review the product if necessary, and take action to minimise risk and maximise benefit to the patients. The MHRA is also able to investigate counterfeit or fake medicines or devices and if necessary take action to protect public health

Who to contact

Telephone
0808 100 3352 or 0800 731 6789
E-mail
yellowcard@mhra.gov.uk
Website
https://yellowcard.mhra.gov.uk/

Location

Name
Freepost Yellow Card Scheme

Time / date Details

Session Information
To report a Yellow Card for a side effect please call freephone 0800 731 6789 (10am to 2pm Monday-Friday only).
Record updated: 23/10/2019