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FirstStop Advice is an independent, free service offering advice and information for older people, their families and carers about housing and care options in later life. It is led by the charity Elderly Accommodation Counsel (EAC) working in partnership with other national and local organisations.

Our service spans housing, care, finance and rights and is delivered through our website, our telephone Advice Line and our network of local and specialist partner organisations.

Please contact via phone or website.

Care and support - in your own home, in specialist housing or in a care home.

- services to help you manage well at home and maintain independence; information about moving somewhere more suitable.

Finance - paying for care including benefits and allowances, Council and NHS funding, insurances, financial planning and financial products.

Your rights - the law; standards you should expect; how to get what you are entitled to; advocacy services that can support you.

Who to contact

Contact Name
Advice Team
0800 377 7070

Other Details

Additional Languages
English + multi lingual through Language Line facilities