Complaints about Islington Council

If you want to complain, you have the right to do so. Making a complaint won’t affect the services you receive.

When dealing with your complaint, we will aim to:

  • sort out your complaint as quickly as possible and make sure we put the problems right
  • apologise when things have gone wrong
  • keep you up to date about what we are doing
  • learn from our mistakes

To make a complaint, please phone, email or use the online form on our webpage.

Complaints about social services

Social Services have a different complaints process and you should contact the relevant team if your complaint is about this:

Who to contact

020 7527 3007 020 7527 3007
Comments and complaints
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Name of venue
Central Complaints Unit
4th Floor
7 Newington Barrow Way
N7 7EP

Other Details

External Links

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