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Consumer rights

Are you a confident shopper? Do you look around before you buy? There are laws to protect you when shopping. Knowing these may save you money and help you get good service. Do you know your rights? Consumer rights explains who can help you if things go wrong.…

Contact us

If you want more information about the Youth Council, please feel free to get in touch: Email youthcouncil@islington.gov.uk Phone 020 7527 2552  Twitter Instagram

Continuum of Help and Support Threshold Document

This Continuum of Help and Support Threshold Document provides a framework for professionals who are working with children, young people and families in Islington; it aims to help identify when a child may need additional support to achieve their full potential. It introduces a continuum…

A contract of employment

This is important. You should get a contract within eight weeks of starting a job even if you don’t, ask The terms and conditions of your contract begin as soon as you start work.  When you receive it, check it carefully as it sets out…

Cookies policy

Information about the cookies we store on your computer This site uses cookies. A cookie is a text file that identifies your computer to our server. Unless you are signed in, cookies in themselves do not identify the individual user, just the computer used. You…

Coronavirus (COVID-19) - Info for Parents

We have put together some advice and information for Parents and Carers in relation to the Coronavirus.

Create your own visual timetables

Visual timetables are helpful when you want to show what you're going to be doing during your day, when it's going to be done and where it's going to be done, making it much easier for children to understand, learn and memorise. The following interactive templates…

Crisis Packages

From time to time emergency situations arise in families and usually families are able to cope from within their own or local community resources. Occasionally however emergencies are such that families cannot manage from within their existing support networks or using the current levels of…

CV or Curriculum Vitae

A good cv can get you an interview It should outline your career aims, education and work experience to date. The information on your CV will also help you to complete application forms. It will help to have it in front of you when ringing employers about…

Cyberbullying or online bullying can be just as threatening as being bullied in person

It is easy for an individual or a group to bully you online so ...  ... think about who you give your mobile number to and who you let on to your Facebook, Twitter, Snapchat or WhatsApp profile Online bullies might be somebody you know or they may…

Debt advice

Although you can’t get a bank loan or credit card until you are 18 years old ... ... many young people do get into debt by borrowing money from friends. If you find you are constantly short of money or having to borrow you need…

Dementia

The word dementia describes a set of symptoms that include memory loss and difficulties with thinking, problem-solving or language. Dementia is caused when the brain is damaged by diseases, such as Alzheimer's disease, Vascular Dementia or a series of strokes. Dementia is a progressive disease…

Designated Medical Officer (DMO) and Designated Clinical Officer (DCO)

The Designated Medical Officer (DMO) is a community paediatrician and Designated Clinical Officer (DCO) is an experienced paediatric therapist who both has a dedicated role in providing a link between the Local Authority and Health services for children with Special Educational Needs and Disabilities. Both…

Designated Social Care Officer (DSCO)

The role of the Designated Social Care Officer (DSCO) is to ensure high quality social care input and engagement with the Education, Health and Care needs assessment and planning process with a particular focus on how different roles are supporting coordination of social care input into…

Developing our strategy for General Practice in North Central London

We would really value your feedback on a GP strategy that is currently being written for Islington, and the remaining North Central London Boroughs (Haringey, Camden, Barnet and Enfield). Please find attached the summary version of the strategy along with the below overview. Once you…

Diagnostic Assessment

If your child’s needs are not clear a diagnostic assessment may be required. This is carried out by a group of professionals who are skilled in identifying a range of childhood disabilities. These may include learning disabilities, Autism Spectrum Condition (ASC), speech and language delay/specific language…

Difficult relationship? Need advice?

Need more information or help with difficult relationships with family and friends? Or are you finding it hard to cope and need to talk to someone? If you want to talk to someone outside the family about something that is worrying you, you can ring…

Disability Access Fund, DAF

Disability Access Fund, DAF, is paid to providers with 3 and 4 year olds who are accessing free early education. It is available for each child who is in receipt of Disability Living Allowance, DLA, and is a one-off payment to the provider of £615 per…

Disability Living Allowance (DLA)

Disability Living Allowance (DLA) is a tax free, social security benefit for children and young people up to 16 with an illness or disability. It is not dependent on your household income but only on your child’s needs. To get DLA, your child must need…

Disability, know your rights

There are laws that protect you from being treated less fairly than people without a disability. Understanding your rights and the adjustments you can expect from school, college, university and employers is important. It will give you, and those helping you, the confidence to plan ahead…

Disagreement Resolution

Any disagreement regarding special educational needs assessment or provision should try to be resolved through disagreement resolution. This could be between parents/young people with schools, colleges or the Local Authority. The Local Authority must make disagreement resolution services available to parents and young people. Disagreement…

Disclaimer

Whilst every effort has been made to ensure the accuracy of the information provided in this directory, we do not accept any responsibility or liability for any errors that have occurred. It is recommended that you always check with providers that their service or organisation…

Drinking too much? Need advice?

Islington Drug and Alcohol Service for Young People offers free, confidential advice and support at T: 020 7527 5099 Islington Drug and Alcohol Helpline T: 0808 800 0019 is open 24 hours, seven days a week and can help you or someone you care about. There are other…

Drugs, alcohol and addictions

If drugs, alcohol or addictions are causing you, your family or friends a problem - there are people who can help you Islington's Young People's Drug and Alcohol Service, (IYPDAS) offers specialist support for a range of drug, alcohol and addiction problems, such as gambling, for…

Early Help services for families in Islington

Bright Start 0-5 Support for families from pregnancy until your child is five. Family Support Surgeries, Monday-Friday between 9am-12noon: if you have a question, need some information, advice or guidance our family engagement workers are still here to talk over the phone. If lines are…

Early Years SEN Funding Panel

The purpose of additional SEND Funding Many children with special educational needs and disability may benefit from additional support/intervention. In the first instance this must be organised by the early years setting where existing provision resources and other non-financial support currently available from other external…

Education 11-14

Getting Started in Years 7 to 9 Everyone is both excited and scared about starting secondary. This information has advice to help you: settle in and make the most of new opportunities learn about careers and learning choices choose the subjects in Years 10/11(Key Stage…

Education and training

Try to get the best secondary school education you can During the first two or three years at secondary school you will follow the same curriculum or range of subjects as other 11 to 13-year-olds, giving you a good general education. In Year 8/9, you…

Education and training 16-18

What next — life after Year 11 Look at all the choices and how they fit in with your career plans. After Year 11 you must now stay in learning until your 18th birthday. Your main choices are: a full-time course an apprenticeship or traineeship a…

Education and training 18+

Thinking of going to a university or college to do a higher education course? The information and advice here is designed to help you, starting with course research through to applications and on to freshers’ week (the first week of university). Find out how to…

Education information required by the LA to consider an EHC needs assessment request

Evidence of the education providers arrangements (purposeful interventions), which are additional to and different from what is normally available through the differentiated curriculum for all children Copies of most recent SEND Support / Individual Plans or Provision Map information for the child plus details of…

Education, Health and Care Assessment

The assessment of a child’s Education, Health and Care needs is a coordinated assessment that brings together all existing relevant information about a child. A ‘Keyworker’ from the SEN Team will be assigned to the family to support them through the assessment. The assessment process…

Education, Health and Care Needs Management Board

The Education, Health and Care Needs Management Board will consider requests and provide advice about Education, Health and Social Care provision to meet the assessed needs of children and young people with special educational needs and disabilities aged 0-25 when those needs are exceptional (i.e.…

Education, Health and Care Plans

The SEN Code of practice says that the purpose Education, Health and Care (EHC) Plan is to make special educational provision to meet the special educational needs of the child or young person, to secure improved outcomes for them across education, health and social care…

Emotional abuse is when someone upsets you by the way they behave towards you

Emotional abuse can mean making a fool of you in front of other people They could be: calling you names making fun of your opinions insulting your family/background/religion ignoring you when you're speaking refusing to speak to you at all making silly or rude noises…

Emotional well-being

Positive mental health and emotional well-being describes how we think, feel, relate to others and interpret the world around us. Having good emotional and mental health helps us manage relationships, cope with stress and manage life changes both positive and negative. This web page provides…

Employer’s and safety at work

Employer’s have a responsibility to look after the people that work for them ... ... and the people who visit their company There are things employers must do if their employees are using computers, working in a noisy place, lifting things, using chemicals or other…

Employment agencies

Employment agencies provide a staff recruitment and selection services to companies Agencies are not allowed to charge the job seeker a fee - the employer pays. There are two exceptions to this - entertainment and modelling work. Agencies vary in the range of jobs they offer. The…

Employment and Support Allowance

If you’re ill or disabled, Employment and Support Allowance (ESA) offers you: Financial support if you’re unable to work Personalised help so that you can work if you’re able to You can apply for ESA if you’re employed, self employed or unemployed. Check if you’re…

Employment rights including equality and permission to work in the UK

There are laws covering employment They include equality and discrimination, and employment rights, such as the right to a contract, pay, working hours and holidays, as well as rights around unfair dismissal and trade unions. Here is information on all your rights at work on…

Employment Support

If you need help finding your way around the dozens of employment support services in Islington, then iWork can help you find the best one for you. The iWork employment services offers 1-2-1 tailored coaching and mentoring support to get unemployed Islington residents into jobs…

English as an Additional Language (EAL) and SEND

‘Difficulties related solely to learning English as an additional language are not SEN’ SEND Code of Practice Although some children with English as an Additional Language (EAL) will also have SEND, the great majority will not. Data shows that pupils with EAL often make rapid…

Entry Level qualifications

Entry level qualifications are for: anyone who has missed out at school people with learning disabilities anyone who want to try something for the first time. They are offered at three levels:  Entry level 1, 2 and 3. After Entry level 3 you can move…

Equality

The Equality Law 2010 Under this law: Everyone is treated equally and is protected from discrimination - being treated differently, less favourably or worse than others. The law is not easy and understanding what counts as discrimination is also not easy. If you feel you…

Exclusions - Information for parents

The decision to exclude a pupil is a very serious matter and should only be used as a last resort. Only the head teacher can exclude once they have carried out a thorough investigation. Find further information on types of exclusion, what happens next if…

Expectations of all mainstream schools: what should be in place

Provision for children with SEND is a matter for the whole school. The way in which this responsibility is excercised by individual staff is therefore a matter for each school, taking into account size, priorities, ethos etc. However, the Council expects all schools, as a minimum,…

Family Based Short Breaks (FBSB)

Family Based Short Breaks enable parents of severely disabled children and young people to access a regular ‘Carers Break’ when their child stays in a FBSB carer’s own home on a regular basis overnight or for occasional day-time hours. We ensure that all our FBSB…

Family problems? Need help?

If you're worried and want to talk to someone about family problems ... ... such as parents splitting up or someone dying, you can contact Childline T: 0800 1111. You can also find useful information on the websites below: Parents splitting up: GOV.UK - Find out the impact for…

Feeling unsafe in your own home?

Feel threatened or unsafe in your own home? This may sometimes be because of domestic violence or abuse, you can get help and advice, look at Related services and information and External links for more information.